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FAQ – MyDailyShop.store
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Frequently Asked Questions

Find quick answers to common questions about our products and services.

We deliver across India within 3-7 business days. Delivery times may vary based on:

  • Metro cities: 2-3 business days
  • Tier 2 cities: 3-5 business days
  • Remote areas: 5-7 business days

You will receive tracking information via SMS and email once your order is shipped.

Yes, we offer Cash on Delivery (COD) for all orders across India. You can pay when you receive your products. We also accept various online payment methods including:

  • Credit/Debit Cards
  • UPI Payments
  • Net Banking
  • Digital Wallets

We offer a 7-day return policy from the date of delivery. To be eligible for return:

  • Product must be unused and in original condition
  • All tags and packaging must be intact
  • Original invoice must be provided
  • Return request must be initiated within 7 days

Some products like personal care items and customized products are non-returnable.

You can track your order through multiple methods:

  • Website: Login to your account and check order status
  • Email: Tracking link sent to your registered email
  • SMS: Tracking updates via SMS on your mobile
  • Mobile App: Download our app for real-time tracking

For any tracking issues, contact our customer support team.

We accept a wide range of payment methods for your convenience:

  • Cash on Delivery (Available across India)
  • Credit/Debit Cards: Visa, MasterCard, RuPay
  • UPI: Google Pay, PhonePe, Paytm, BHIM
  • Net Banking: All major Indian banks
  • Wallets: Paytm Wallet, MobiKwik, Amazon Pay

All online payments are secured with 128-bit SSL encryption.

Currently, we only ship within India. We’re working on expanding our services to international locations in the near future.

For now, you can enjoy our services across all Indian states and union territories with reliable delivery partners.

We’re here to help you! You can reach our customer support team through:

  • Email: 01rohit0203@gmail.com (Response within 24 hours)
  • Phone: +91 90014 36254 (10 AM – 7 PM, Monday-Saturday)
  • WhatsApp: Same phone number for quick queries
  • Contact Form: Available on our Contact Us page

We make every effort to display product images as accurately as possible. However, please note that:

  • Product colors may vary slightly due to monitor settings
  • Product sizes are approximate
  • Some accessories shown might be for display only
  • Actual product might differ slightly from images

We recommend reading the product description carefully before purchasing.

If you receive a damaged or defective product:

  • Contact us within 24 hours of delivery
  • Take clear photos/videos of the damage
  • Do not use the product
  • Keep all packaging materials

We will arrange a free pickup and replacement at no extra cost. The replacement will be processed within 3-5 business days after verification.

Creating an account is quick and easy:

  • Click on the “Account” icon in the top right corner
  • Select “Create New Account”
  • Enter your email address and create a password
  • Verify your email through the link sent to your inbox
  • Complete your profile with contact details

Benefits of having an account:

  • Faster checkout process
  • Order history and tracking
  • Wishlist functionality
  • Exclusive offers and discounts

Still Have Questions?

Can’t find the answer you’re looking for? Please chat with our friendly team.

Contact Support